Retino Tracking
Optimize your logistics processes with Retino Tracking. Get an overview of shipping speed and quality and resolve problematic shipments before the customer contacts you. Retino Tracking monitors all shipments on the route from your e-shop to the end customer.
Take control
Efficient logistics
Timely Alerts for Problem Shipments
A prompt response to lost, delayed, or damaged shipments allows you to quickly offer solutions, thereby boosting customer satisfaction.
Up to 44% Increase in Shipment Deliverability
Better deliverability means higher revenue, fewer losses from unclaimed goods, and more effective use of your budget and time.
Reduce Customer Support Inquiries
Customers know their shipment's location without needing to contact your support. "Where is my package?" questions become a thing of the past.
Data That Makes You Money
Analyze carriers, trends, and the root causes of problems – making your delivery process efficient and the customer experience top-notch.
Everything Clearly in One Place
Stop searching for data from multiple sources. All your shipments are in one place, with clear filters and clearly highlighted problems.
Retino Tracking
Everything clearly in one place
- Tracking of all sent shipments
- Track shipping for all your shipments, regardless of carrier and country.
- Shipment emails in your design
- Automatic emails about shipment status in your e-shop's design.
- Detection of problematic shipments
- We ensure timely detection of problematic shipments before the customer contacts you.
- Increase customer satisfaction
- We increase customer satisfaction with regular and timely information about shipment status.
- Easy extension of pickup time
- We automatically extend the pickup deadline and reduce the percentage of uncollected shipments.
- Complete shipping overview
- Complete control, overview, and statistics for all carriers in one place.
Carriers
We support all key carriers on the market. Missing one? We'll quickly add it for you.
We track millions of orders
We've been building Retino for eight years, but we're just starting with Tracking. Over four million tracked shipments have already passed through our system, helping e-shops detect problematic cases and streamline logistics.
- Tracked shipments
- 4,000,000+
- EU countries
- 25
- Carriers
- 15+
- Years of experience
- 8
What clients say about Retino Tracking
"Quality and fast logistics are the foundation of success today, which is why we are glad that Retino developed the Retino Tracking application to oversee logistics quality. The application helps us manage delivery speed control, identify problematic shipments, and increase the deliverability rate. Every day we send thousands of packages to 7 countries via 12 carriers, so we need to address this issue. However, it is currently beyond our capabilities to create and maintain such a system, although we have considered it several times in the past."
"Our priority is to provide exceptional customer care, and Retino Tracking allows us to proactively address potential problems even before the customer finds out about them – typically in cases of damaged or lost shipments. At the same time, thanks to Tracking, we can promptly contact customers who haven't picked up their shipment for a long time, thereby significantly reducing the number of uncollected orders. The ability to have an overview of all logistics in one place is crucial for our growth in foreign markets, and it greatly facilitates our selection of the appropriate carrier for a specific country."