Retino Tracking
Optimize your logistics processes with Retino Tracking. Get an overview of shipping speed and quality and resolve problematic shipments before the customer contacts you. Retino Tracking monitors all shipments on the route from your e-shop to the end customer.
Take control
Efficient logistics
All shipments in one place
We help track shipments for all your packages, regardless of the carrier or country. In one clear interface, you can easily filter and search for shipments.
Clear analytics
We measure shipping quality and speed for each carrier, country, and e-shop. Including automatic reports for management.
Alerts for problematic shipments
Damaged, lost, or returning shipments back to the warehouse. We will alert you in time so you can resolve them and contact the customer before they contact you.
Automatic notification emails
Using automatic emails, you can immediately inform your customers about what's happening with their shipment. Inform them about the status of their package or remind them if they haven't picked it up yet.
Retino Tracking
Everything clearly in one place
- Tracking of all sent shipments
- Track shipping for all your shipments, regardless of carrier and country.
- Shipment emails in your design
- Automatic emails about shipment status in your e-shop's design.
- Detection of problematic shipments
- We ensure timely detection of problematic shipments before the customer contacts you.
- Increase customer satisfaction
- We increase customer satisfaction with regular and timely information about shipment status.
- Easy extension of pickup time
- We automatically extend the pickup deadline and reduce the percentage of uncollected shipments.
- Complete shipping overview
- Complete control, overview, and statistics for all carriers in one place.
Carriers
We support all key carriers on the market. Missing one? We'll quickly add it for you.
We track millions of orders
We've been building Retino for eight years, but we're just starting with Tracking. Over four million tracked shipments have already passed through our system, helping e-shops detect problematic cases and streamline logistics.
- Tracked shipments
- 4,000,000+
- EU countries
- 25
- Carriers
- 15+
- Years of experience
- 8
What clients say about Retino Tracking
"Quality and fast logistics are the foundation of success today, which is why we are glad that Retino developed the Retino Tracking application to oversee logistics quality. The application helps us manage delivery speed control, identify problematic shipments, and increase the deliverability rate. Every day we send thousands of packages to 7 countries via 12 carriers, so we need to address this issue. However, it is currently beyond our capabilities to create and maintain such a system, although we have considered it several times in the past."
"Our priority is to provide exceptional customer care, and Retino Tracking allows us to proactively address potential problems even before the customer finds out about them – typically in cases of damaged or lost shipments. At the same time, thanks to Tracking, we can promptly contact customers who haven't picked up their shipment for a long time, thereby significantly reducing the number of uncollected orders. The ability to have an overview of all logistics in one place is crucial for our growth in foreign markets, and it greatly facilitates our selection of the appropriate carrier for a specific country."